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Irish Immigration Service (ISD) portal: make your photo, signature and documents fit

Immigration Service Delivery, Department of Justice rejects uploads that break its rules. Drop your files here: each is cropped, resized and compressed to the rules below, checked, and named. Nothing is uploaded; it runs on your device.

or drop files here

JPG, PNG or PDF

A document we wrote for this: nothing of yours is used.

Processed on your device. Files are never uploaded.

What Irish Immigration Service (ISD) portal asks for

FileFormatSizePixelsAnd
Application formPDFup to 5 MB
  • The completed application form, uploaded with the query; the supporting documents follow as a portal comment on it.
Supporting documentPDF / JPG / PNGup to 5 MB
  • Each file under 5 MB, added as a portal comment to the query; do not close the query, which cancels the application.

The 2021 portal guide named PDF and JPEG only; the 2026 guide adds PNG. Several portal comments can carry the documents.

Where these rules come from

Read on October 27, 2026 from How to submit a Spouse of Irish National application on the ISD customer service portal (How to submit an application on the ISD customer service portal (guide of 8 January 2026, steps 12 and 19)) (published January 8, 2026)

Portals change their rules without notice. If Irish Immigration Service (ISD) portal asks for something else now, tell us and the page is corrected within a day. Report a change

Frequently asked questions

Why did Irish Immigration Service (ISD) portal reject my photo?
Almost always the file: a format other than JPG, a size outside the window, or the wrong pixel dimensions. The table above lists what Immigration Service Delivery, Department of Justice states; the tool makes your file meet every line it can check and tells you which it cannot.
Does my file leave my phone?
No. The rules come with the page, and the cropping, resizing, compressing and checking run in your browser. Nothing is uploaded to us.
The portal asks for a minimum size and my file is smaller. What happens?
The picture is encoded sharper first. If it is still under the minimum, a comment that every reader skips is added inside the file so that it reaches the minimum; the picture itself does not change.
Can you fix a blurred photo or a dark background?
No. Software can crop, resize and compress; what the picture shows is for the camera. The card under each file names what Irish Immigration Service (ISD) portal asks of the picture itself.

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